When assessing the value you receive from your background check provider, you need to look at more than the services you receive in exchange for your upfront financial investment. In fact, most screening companies provide the basic services of background screening—criminal checks, records search, and verifications, just to name a few. But to know if you are getting real value, you need to look beyond those basic services.
What you really want to know is how your hiring process and organization benefits from using a specific background check provider. For instance, does the provider have internal processes to help you operate a more efficient and compliant hiring process?
By looking at several key variables, from quality to compliance and technology, you can understand the return on investment (ROI) and value of a great background screening partner.
According to a 2021 employer survey, protecting employees and customers is one of the top reasons organizations conduct background checks. Background checks help you make better hiring decisions by providing a complete and accurate view of a candidate’s criminal, educational, and employment history.
When your provider has the processes to help you manage hiring risk, you derive long-term value over the life of the employees you screen and hire. Working with a provider committed to helping you navigate a variety of hiring and employment risks also delivers the following benefits:
1. The assurance of having new hires who meet employment eligibility and credentialing standards set for your industry
2. Avoiding the hire of individuals who could potentially harm other employees, patients, customers, or visitors
Each provider has different procedures for collecting and reporting candidate background data, ultimately making it more difficult to distinguish between two or more providers. However, one great way to distinguish between providers who conduct background checks according to the highest industry standards and those who may not, is to look for accreditation by the Professional Background Screening Association (PBSA).
Background screening companies with PBSA accreditation have been vetted for their commitment to quality and offering customers the highest levels of service and accuracy in screening. To maintain accreditation, each provider must meet stringent requirements across the following areas, ultimately resulting in greater value for your organization:
1. Information Security
2. Legal Compilance
3. Client education
4. Researcher and data standards
5. Verification services standards
6. Business practices
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Juanita Jones
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