When looking for a managed service provider to operate a key function or process in your organization, it can be challenging to know which criteria matter most. After all, you want good value for your investment, but you also need a partner who will scale and grow with your organization as it evolves. Sometimes, it’s difficult to identify providers who can offer both.
Though two or more service providers may look similar when you compare the kinds of basic services they perform and their prices, you should consider other factors before making a selection. Here are the key characteristics you should look for—and expect—in an ideal managed service partner:
Regardless of the service, it’s likely some of your organization’s needs are shaped by your industry. Given the norms and legal requirements that vary by industry, it’s essential to work with a service provider who possesses the knowledge and experience of working with organizations like yours.
In background screening, healthcare organizations must work with a background check company with proven success in meeting industry-specific requirements for screening candidates and employees. For example, while some screening services may be similar across industries, such as a criminal records search or a social security number (SSN) trace, a healthcare employer needs a screening company also skilled in conducting sanction checks and credential verifications.
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Juanita Jones
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